CC777 Privacy Policy – How We Handle Your Personal Data

This Privacy Policy ("Policy") explains how CC777 (operating through cc777.wine) collects, processes, stores, and shares the personal data of its registered players and website visitors. It applies to all Pakistani players and any person accessing cc777.wine regardless of location.

By registering an account or using cc777.wine, you acknowledge that you have read and understood this Policy. If you do not agree with how CC777 handles personal data, you should not create an account or continue using the platform.

This Policy should be read alongside CC777's Terms and Conditions and Responsible Gaming policy, which together govern your complete relationship with the platform.

CC777, operating through the website cc777.wine, is the data controller responsible for the personal data you provide when using our sports betting, live casino, PSL, and esports betting services. As the data controller, CC777 determines what data is collected, why it is collected, and how it is stored and used.

Our principal contact for data-related matters is the CC777 Data Protection team, reachable at support@cc777.wine. Any request related to your personal data — whether to access, correct, or delete it — should be directed to this address.

CC777 is committed to handling personal data responsibly and in accordance with reasonable data protection standards. We review this Policy regularly to ensure it accurately reflects our current data practices and to incorporate changes in how we operate the platform.

CC777 collects personal data from you through different interactions with the platform. The following table sets out the categories of data collected and the circumstances in which they arise.

CC777 does not collect sensitive personal data such as religious beliefs, ethnicity, or political opinions. We do not collect data about your health except where you voluntarily disclose it in the context of a responsible gaming interaction — for example, if you contact us to request a self-exclusion citing a personal gambling issue.

CC777 processes personal data only for defined, legitimate purposes. We do not collect data speculatively or build profiles for advertising purposes.

• Account management: Your name, phone number, and email are used to create and maintain your CC777 account, send you transaction confirmations, and allow you to recover access if you forget your password.
• Bet processing and settlement: Your betting activity data is used to process the bets you place, calculate winnings, and update your PKR balance on CC777 in real time.
• Payments and withdrawals: Payment data is used to credit your deposits to your CC777 balance and to send withdrawals to your Easypaisa, JazzCash, or bank account. It is also used to reconcile transactions and investigate payment disputes.
• Identity verification (KYC): Your CNIC details and selfie are used to confirm that you are who you say you are, that you are at least 18 years old, and that the payment method you are using is in your own name. KYC data is also used to comply with anti-money-laundering obligations.
• Fraud prevention and security: IP address and device data help CC777 detect unusual login patterns, multiple accounts, and automated betting behaviour that may indicate fraud or terms abuse.
• Customer support: Communications data is used to respond to your queries, resolve disputes, and improve the quality of CC777's support service.
• Responsible gaming: Betting history and responsible gaming settings are used to monitor for patterns of potentially problematic gambling and to apply the limits or exclusions you have requested.
• Platform improvement: Aggregated, anonymised technical data is used to improve cc777.wine's performance, identify bugs, and optimise the user experience — particularly on mobile devices used by Pakistani players.

CC777 processes your personal data under the following legal grounds depending on the type of data and purpose involved:

• Contractual necessity: The majority of data processing at CC777 — account management, bet processing, payment handling — is necessary to fulfil the contract between CC777 and you as a player. Without processing this data, CC777 cannot provide its service.
• Legitimate interests: Fraud prevention, security monitoring, and platform analytics are carried out in CC777's legitimate interest in maintaining a safe and functional platform. These interests are balanced against your privacy rights and do not override them.
• Legal obligation: KYC verification and anti-money-laundering checks are carried out because CC777 has legal obligations to verify player identity and to report suspicious financial activity to relevant authorities if required.
• Consent: Marketing communications (promotional emails, SMS notifications about bonuses and offers) are sent only with your explicit consent, which you can withdraw at any time from your CC777 account settings.

CC777 takes the security of your personal data seriously. The platform employs the following technical and organisational measures to protect your information:

• Encryption in transit: All data transmitted between your browser or mobile device and cc777.wine is encrypted using TLS (Transport Layer Security). The padlock icon in your browser address bar confirms this is active during every session.
• Encryption at rest: Personal data stored in CC777's databases — including identity documents and payment references — is encrypted at rest, meaning it is not readable in its stored form without the appropriate decryption keys.
• Access controls: CC777 staff access to personal data is restricted on a need-to-know basis. Customer support staff can see your account details to assist you; they cannot see your KYC documents unless specifically authorised during a verification review.
• Password security: CC777 stores account passwords as salted, hashed values. The plaintext version of your password is never stored. If CC777's database were ever accessed without authorisation, stored password hashes would not be usable to log in to accounts.
• Regular security reviews: CC777 conducts periodic internal reviews of its data security processes and access logs to identify and address vulnerabilities.

CC777 does not sell your personal data to third parties under any circumstances. The circumstances under which we share data with external parties are narrow and specifically defined:

• Payment processors: When you deposit or withdraw, CC777 passes the minimum necessary payment information to the relevant payment processor (Easypaisa, JazzCash, NayaPay, SadaPay, banks, or card networks). These processors are bound by their own security and privacy standards.
• Identity verification services: During KYC, CC777 may use a third-party identity verification provider to validate your CNIC authenticity. These providers receive your identity document data solely for the purpose of verification and are contractually prohibited from using it for any other purpose.
• Fraud prevention partners: CC777 may share device fingerprint data and IP information with anti-fraud service providers to detect multi-account behaviour and automated betting. No personally identifiable information beyond what is necessary for this analysis is shared.
• Law enforcement and regulatory authorities: If CC777 receives a lawful request from Pakistani law enforcement, financial regulators, or a court order requiring disclosure of specific player data, we are legally obligated to comply. We will notify you of such a request where we are permitted to do so by law.
• Corporate transactions: In the event of a merger, acquisition, or sale of CC777's operations, player data may be transferred to the acquiring entity. You would be notified of such a change at least 30 days in advance.

No other sharing of personal data takes place. CC777 does not share data with advertisers, data brokers, or other betting platforms.

CC777 uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use it. We use the following categories of cookies:

CC777 does not use advertising or retargeting cookies. You will not see CC777 adverts following you around other websites based on your use of our platform.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using CC777's core betting and casino functions.

Know Your Customer (KYC) verification is a standard practice across all regulated financial and gaming platforms globally. At CC777, KYC is required before a player's first withdrawal is processed. The process involves:

• Submitting a clear photograph of both sides of your CNIC (Computerised National Identity Card).
• Submitting a selfie photograph holding your CNIC, to confirm the documents belong to the person making the submission.

KYC documents are used exclusively for:

• Confirming that the account holder is at least 18 years of age.
• Confirming the identity of the person requesting a withdrawal matches the registered account name.
• Fulfilling anti-money-laundering obligations by confirming the identity of players who transact above specified thresholds.

CC777 KYC documents are stored in an encrypted, access-controlled environment. They are not shared with marketing companies, other betting platforms, or any entity other than the identity verification service used to process the check. Documents are retained for the period specified in Section 12 (Data Retention) of this Policy.

CC777 may send you promotional messages about bonuses, new features, and betting offers via SMS or email. These messages are sent only if you have given consent during registration or have not opted out through your account settings.

• You can opt out of marketing messages at any time from the Notifications section of your CC777 account settings — no support call required.
• Opting out of marketing does not affect transactional communications. You will continue to receive bet confirmation messages, deposit confirmations, withdrawal notifications, and account security alerts regardless of your marketing preference.
• CC777 does not send marketing messages to players who have self-excluded through the responsible gaming tools. If you receive such a message during a self-exclusion period, contact support@cc777.wine immediately.
• CC777 does not pass your phone number or email address to third-party marketing companies for their own promotional purposes.

As a CC777 player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, email support@cc777.wine with "Data Rights Request" in the subject line and your account username.

CC777 is an 18+ platform and does not knowingly collect personal data from any person under the age of 18. If you believe a minor has created a CC777 account, contact support@cc777.wine immediately with the relevant account details. CC777 will investigate and, if confirmed, close the account, void all activity, and delete the associated personal data from our systems.

Age verification through the KYC process is the primary safeguard CC777 uses to confirm that players are adults. Any account where the CNIC date of birth indicates the account holder was under 18 at the time of registration will be closed without further notice.

CC777 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Active account data (name, contact details, betting history, payment records): Retained for the lifetime of your CC777 account plus 5 years after account closure, in line with standard financial record-keeping obligations.
• KYC documents (CNIC copy, selfie): Retained for 5 years after the date of verification or account closure, whichever is later, in compliance with anti-money-laundering requirements.
• Communications data (support emails, dispute records): Retained for 3 years after the relevant interaction is closed.
• Device and technical data (IP addresses, session logs): Retained for 12 months, then automatically deleted from active systems. Aggregated analytics data may be retained longer in anonymised form.
• Marketing consent records: Retained for the lifetime of your account to demonstrate your consent preference history.
• Self-exclusion records: Retained indefinitely, even after account closure, to prevent re-registration during an active exclusion period.

After applicable retention periods expire, CC777 securely deletes or anonymises personal data so that it can no longer be linked to an individual player.

Despite robust security measures, no platform can guarantee absolute protection against all security incidents. In the event that CC777 becomes aware of a data breach that may affect your personal data, we will:

• Investigate the incident immediately upon detection and take steps to contain it.
• Notify affected players via the contact details on their CC777 account within 72 hours of confirming that a breach has occurred and that their data may be affected.
• The notification will describe: what data was affected, the likely consequences, the steps CC777 has taken to address the breach, and what you can do to protect yourself (e.g., changing your password, monitoring your payment accounts).
• Notify relevant authorities where required by applicable law.

CC777 reviews this Privacy Policy regularly and may update it to reflect changes in how we operate the platform, changes in applicable law, or feedback from players. The following process applies to policy updates:

• Material changes to this Policy — those that meaningfully affect how we collect or use your data — will be communicated to all registered CC777 players by email at least 14 days before they take effect.
• Minor clarifications that do not change the substance of the Policy may be applied without advance notice, but the "Last updated" date at the top of this page will always reflect when the current version was published.
• The previous version of this Policy is available on request by emailing support@cc777.wine.
• Continuing to use CC777 after an updated Policy has taken effect constitutes your acceptance of the changes. If you do not agree with a material change, you should close your account before the change takes effect.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how CC777 handles your personal data, please contact us through the following channel:

Email: support@cc777.wine
Subject line for data requests: "Data Rights Request – [your account username]"
Subject line for privacy concerns: "Privacy Concern – [brief description]"

CC777 aims to acknowledge all privacy-related emails within 48 hours and to fully respond within 14 business days. For complex requests, we may request additional information from you to confirm your identity before processing the request.